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News and reports

collage of healthwatch engagement activities

Stakeholder Perceptions of Our Work

We asked stakeholders from local services and organisations to share what they thought of our work and the impact we have on the Dudley borough. Their responses highlights how we are a trusted service that encourages real change, it also helped identify areas for improvement.
27 October 2025
Report
Photo of castle meadows surgery. Single story building with grass in front and blue skies above.

Enter & View Castle Meadows Surgery

We conducted an Enter & View visit to Jhoots Milking Bank Pharmacy. This formed part of our wider research into access to GP services, and the use of alternative primary care, such as Pharmacy First and the impact of the GP Practice Charter.
20 October 2025
Report
Healthwatch staff member standing outside

Enter & View Jhoots Milking Bank Pharmacy

We conducted an Enter & View visit to Jhoots Milking Bank Pharmacy. This formed part of our wider research into access to GP services, and the use of alternative primary care, such as Pharmacy First.
10 October 2025
Report
writing on a wall "every moment is a fresh beginning"

Enter & View Pathways Supported Living

We conducted an Enter & View visit to Pathways, a supported living service in Dudley, highlighting residents' experiences and areas for improvement. It includes observations, feedback, and recommendations to enhance the quality of care and environment.
6 October 2025
Report
Four people sit around a garden table.

Experiences of the Shared Lives scheme

Exploring the experiences of Shared Lives Carers and the individuals they support through the Camphill Village Trust’s Shared Lives scheme which provides personalised care for adults with learning disabilities, autism, and mental health needs.
6 October 2025
Report
Anatomical models to display cancer symptoms.

Stopping the stigma - breast cancer screening for minority ethnic women

Healthwatch Dudley partnered with Womenn, Macmillan, and the NHS to host a workshop encouraging cancer screenings among ethnic minority women, addressing cultural stigma and barriers.
3 October 2025
Report
Three people stand in a tent and smile.

The health and social care experiences of veterans

We joined a local veterans breakfast club and attended a Veterans Day celebration to discover the health and social care experiences of veterans.
13 August 2025
Report
Man's hand completing a survey

Experiences of trans and non-binary people accessing GP care

Healthwatch England have published a report highlighting the barriers faced by trans and non-binary people when accessing GP services. We assisted in this piece of research and highlighted the experiences of trans and non-binary people.
8 August 2025
Report
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Accessing GP services - has anything changed?

Last year we co-designed a GP Practice Charter with local GPs and other partners. We want to know if the GP Practice Charter has improved access to GP services for local people.
4 August 2025
News
Three women in a hallway filling out a form. Two are clinicians.

Resident Doctor Strike Action

Resident doctors (formerly known as junior doctors) begin their five-day strike tomorrow. Here's what you need to know.
25 July 2025
News
collage of healthwatch engagement activities

The Future of Healthwatch

Following the publication of the new NHS 10-year plan, the government announced it would transfer the work of local Healthwatch to the NHS and local authorities. Find out what this means for you.
14 July 2025
News
Two people outside an event chatting to each other

Annual report 2024-25

Over 3200 people across Dudley borough shared their experiences of health and social care last year. Their voices have helped inspire real change in health and social care services.
30 June 2025
Report

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