More than the essentials - listening to people who use foodbanks
Black Country Foodbank asked us to engage with people who use foodbanks in Dudley borough to hear their experiences and discover what local people need beyond the food parcel.
Summary
The rising cost of living and the inability for both wages and benefits to meet this rise has led to more people experiencing persistent financial crisis.
People who have communication needs, are digitally excluded or have disabilities experience more barriers to accessing support that can ease financial hardship.
A co-ordinated response to address complex challenges is needed to improve the experiences of people who access foodbanks in Dudley borough.
Key findings
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Lack of support within communities presents barriers for people without access to affordable transport.
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Co-ordinated responses are required to address the complex needs of the community.
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Simple solutions provide an opportunity to support those who use foodbanks in Dudley borough.
Recommendations
- Healthcare services should educate their staff on HIV, its specific impacts on health, and standard infection control procedures to address perceived gaps in clinician awareness.
- When faced with knowledge gaps, clinicians are encouraged to consult external professionals who specialise in HIV management.
- Services using triage systems should clearly communicate what the process is to reduce distress and confusion
- Providers must maintain a professional and caring manner so that patients feel respected, understood, and treated with dignity.
Downloads
If you need the reports in a different format, please email hello@healthwatchdudley.co.uk or call 03000 111 001.
File download
More than the essentials
“Coming to a place to get support might cost me £5 on the bus. When I need help, I might not have £5 that day so I won't be able to get to support."
