Share your views online, or contact us via email or phone. The more people share their ideas, experiences and concerns about National Health Service (NHS) and social care, the more services can understand what works and what doesn't.
Champions for users of health & social care services.
We are here to make sure that those running services, and the government, put your views at the heart of care.
"I can't believe I took on the NHS at my age and I would never have had the confidence to do it without your help. I get my new teeth fitted on Wednesday. I'm sure I will come out smiling and couldn't have done it without your support."
Latest reports and publication
Annual report 2025-26
Over 5000 people across Dudley borough shared their experiences of…
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How people's views have changed residential care
Between December 2023 and April 2026, we carried out a series of…
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Advice and information
How to Access Mental Health & Wellbeing Support in Dudley
Feeling stressed, anxious, low, or overwhelmed can make finding the right help feel extra difficult. Knowing where to go and who to talk to in the…
Children's flu vaccination - your questions answered
Getting your child vaccinated is the safest and most effective way to build their defence against flu, protecting both them and vulnerable family…
What is Martha's Rule and how can it help patients in Dudley?
Martha's Rule is a patient safety initiative designed to make sure concerns raised by patients, families and carers are listened to and acted…
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