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Advice and Information

Senior woman talking with receptionist in waiting room in medical clinic. Two men talking with female doctor in the background.

What to do if you need an Urgent Care in Dudley

The Urgent Care Centre offers non-emergency care for walk-in patients who have minor illnesses that need urgent attention. The Urgent Care Centre in Dudley is staffed with GPs and nurse practitioners 24 hours a day, 7 days a week.
8 May 2025

Your right to an NHS dentist

Does signing up with your dentist work the same way as registering with your GP? If you think the answer is yes, you're not alone.
7 April 2025

NHS 111: Booking your A&E appointment

Learn what NHS 111 is and how you can use the service to book an A&E appointment
28 February 2025
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Do you need help travelling to NHS services?

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
18 November 2024
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Getting to know GP Practice Staff Roles

Your general practice team is made up of a range of people with different roles. Depending on your needs, you may be seen by a healthcare professional other than your GP.

But who are they, and what do they do?
27 June 2024
Mouthwash and tap in front of a dentist chair

What the new dental recovery plan means for you

Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need.
21 February 2024
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What can the Pharmacy First scheme do for me?

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.
12 February 2024
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Can I access my GP records online?

From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.
11 December 2023
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Referrals and your right to choose

Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.
21 November 2023
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What is social prescribing?

NHS social prescribing link workers can connect you to the right community groups and services to help support you.
30 October 2023
Two women talking over a blood pressure monitor

What can you expect when you're discharged from hospital?

The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.
20 October 2023
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How to get the most out of your GP appointment

Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.
7 October 2023

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