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Advice and Information

A Healthwatch Dudley volunteer talks to a woman and her baby in a waiting room

Parents Urged to Consider using Their Pharmacy for Common Childhood Illnesses

Parents are being reminded to use their local pharmacy if their child needs help with minor illnesses or ailments.
8 September 2025

What can I do while waiting for an ADHD assessment?

Waiting for an attention deficit hyperactivity disorder (ADHD) assessment can take a long time. What support is available for people while they wait?
9 May 2025
Senior woman talking with receptionist in waiting room in medical clinic. Two men talking with female doctor in the background.

What to do if you need an Urgent Care in Dudley

The Urgent Care Centre offers non-emergency care for walk-in patients who have minor illnesses that need urgent attention. The Urgent Care Centre in Dudley is staffed with GPs and nurse practitioners 24 hours a day, 7 days a week.
8 May 2025
Five different coloured toothbrushes on a blue background.

Bright Smiles, Bright Future: Why Oral Health Matters for Young People

Did you know that nearly half of young people in the UK have untreated tooth decay?
25 April 2025

Your right to an NHS dentist

Does signing up with your dentist work the same way as registering with your GP? If you think the answer is yes, you're not alone.
7 April 2025

NHS 111: Booking your A&E appointment

Learn what NHS 111 is and how you can use the service to book an A&E appointment
28 February 2025
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Do you need help travelling to NHS services?

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
18 November 2024
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Getting to know GP Practice Staff Roles

Your general practice team is made up of a range of people with different roles. Depending on your needs, you may be seen by a healthcare professional other than your GP.

But who are they, and what do they do?
27 June 2024
Mouthwash and tap in front of a dentist chair

What the new dental recovery plan means for you

Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need.
21 February 2024
Two men stood chatting over a clipboard

What can the Pharmacy First scheme do for me?

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.
12 February 2024
Woman laughing with a Healthwatch banner in the background

Can I access my GP records online?

From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.
11 December 2023
Two people outside an event chatting to each other

Referrals and your right to choose

Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.
21 November 2023

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