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Advice and Information

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Registering with your GP: understanding your rights

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
4 October 2023
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Do you need help travelling to NHS services?

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
26 September 2023
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What help can you get to pay for your prescriptions?

The cost of living crisis has put many people under financial strain, and prescription costs are more than some can afford. Find out what help is out there to help you cover the cost of your medication.
29 August 2023
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How to stay informed while you wait for care

The wait for planned medical care or surgery can be frustrating. That’s why you must get regular and accessible updates while you wait.
24 August 2023
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How can you find an NHS dentist?

Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems.
10 July 2023
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How to access mental health support if you have gender, sexuality or relationship diversity

Mental health problems are more common among lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQIA+) people. If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need.
21 June 2023
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Our complaints process

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
10 August 2022
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What is Long Covid and what help is available?

Confused about Long Covid? Find out the common symptoms and how to get support.
23 May 2022
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Does the NHS have to provide an interpreter?

Do you know about your rights to language support in NHS settings?
19 May 2022
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Someone I love has died - where can I find support

Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
27 April 2022
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Where can I go to get help for my health out of hours?

Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
8 April 2022
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The Accessible Information Standard - What you can expect from services

The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.
18 January 2022

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