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News and reports

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Where can I go to get help for my health out of hours?

Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
8 April 2022
Advice and Information
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The Accessible Information Standard - What you can expect from services

The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.
18 January 2022
Advice and Information
Woman walking with a stick across a courtyard

What is adult social care?

Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.
7 October 2021
Advice and Information
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What should I expect after being referred for mental health support?

Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.
2 September 2021
Advice and Information
A man in a high visibility jacket stands next to a motorbike while holding a bag of prescription medication.

Annual report 2020-21

As health and care services swiftly responded to the pandemic by finding new ways of working, Healthwatch Dudley also found new ways of engaging with local people.
30 June 2021
Report
The corner of a laptop screen is visible. On the screen is a picture of three people.

Locked out: Digitally excluded people's experiences of remote GP appointments

Has the move to digital healthcare during the COVID-19 pandemic improved access for some people excluded others? We joined forces with four other local Healthwatch to find out.
15 June 2021
Report
two women sit and smile at each other

Experience of Direct Payments and finding a Personal Assistant in Dudley Borough

Healthwatch Dudley teamed up with Dudley Council to find out how people who receive personal budgets are finding the best people to support them.

We found there was a need for improved guidance and support in managing the process of employing a Personal Assistant.
13 March 2021
Report
Hallway inside a hospital with a blue sign pointing to the Children's emergency department

Our Hospital, Our Care, Our Future

A summary of conversations from a People’s Network event, to help shape the future of services provided by The Dudley Group NHS Foundation Trust.
15 February 2021
Report
Testing

What support can I get as a carer?

Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.
25 November 2020
Advice and Information
a woman holds a box of assorted food items.

Community response to the COVID-19 Pandemic

Dudley Council for Voluntary Services (CVS) enlisted volunteers to respond to the COVID-19 pandemic and support vulnerable people during a challenging time.
15 October 2020
Report
Touch screen with a womans hand pointing to it. On the screen is check in information.

The People’s Network adult social care and you

Summary of an online community forum hosted by Healthwatch Dudley & Dudley Council during the COVID-19 pandemic.
15 September 2020
Report
a cartoon of people in an online meeting

COVID-19: impacts on health and care

We joined forces with other organisations to host an online forum to see how people have been accessing services and what the future of health and care in the Dudley borough might look like.
27 May 2020
Report

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