News and reports

Most patients want to know what is happening to them and require information tailored to meet their individual circumstances. We wanted to find out the experiences of people in Dudley borough.

Most patients want to know what is happening to them and require information tailored to meet their individual circumstances. We wanted to find out the experiences of people in Dudley borough.

Our first annual report describes the work we have done since Healthwatch Dudley started. We share the efforts of our team of 3 staff and 30 volunteers to listen to the people of Dudley borough. We have also contributed to creating a network of 80 Community Information Champions, this has made it easier for people to access information about health and social care services.

We were asked by the Dudley Clinical Commissioning Group to find out what people who use urgent care in Dudley think about the services. People's views will be used to inform the decision making around proposed new urgent care treatment centre.